At RAH’S, each garment is produced with care and attention to detail. As many of our pieces are made to order or produced in limited quantities, we kindly ask customers to allow additional time for production before dispatch.
ORDER CONFIRMATION
All orders are reviewed and confirmed within 24–48 business hours of placement.
Orders placed after 6:00 PM IST, on weekends, or on public holidays will be processed on the following business day.
Once your order has been confirmed, you will receive an email notification with your order details.
PROCESSING & DISPATCH
As a made-to-order brand, RAH’S does not maintain large quantities of ready stock.
Each garment is carefully prepared, finished, quality checked, and packed before dispatch. As a result, orders typically require 5-7 business days for processing and production prior to shipment.
During collection launches, festive periods, promotional events, or unforeseen production delays, processing timelines may be extended. In such cases, customers will be informed accordingly.
SHIPPING WITHIN INDIA
We currently offer complimentary shipping on all domestic orders within India.
Once dispatched, most orders are delivered within 2-7 business days depending on the destination city, courier serviceability, and local delivery conditions.
Delivery timelines provided are estimates and should not be considered guaranteed delivery dates.
ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation via email or WhatsApp containing your tracking details and Airway Bill (AWB) number.
Orders are shipped through trusted third-party logistics partners integrated via Shiprocket.
Customers may track their shipment directly using the tracking information provided after dispatch.
INTERNATIONAL SHIPPING
RAH’S offers international shipping to selected countries.
International shipping charges are calculated and added separately at checkout based on the destination and package weight.
Please note that any customs duties, import taxes, local levies, or clearance charges imposed by the destination country remain the sole responsibility of the customer.
International delivery timelines may vary depending on customs processing and local courier networks.
DELIVERY DELAYS
While we strive to ensure timely delivery, RAH’S shall not be held responsible for delays caused by circumstances beyond our reasonable control, including courier disruptions, weather conditions, public holidays, customs procedures, strikes, natural events, or incorrect shipping information provided by the customer.
ADDRESS ACCURACY
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
RAH’S shall not be responsible for delivery issues, delays, or additional shipping costs arising from incorrect or incomplete addresses.
CONTACT
For any shipping-related queries, please contact:
RAH’S
Email: info@rahs.in
Customer Support Hours:
Monday – Saturday
12:00 PM – 6:00 PM IST