Welcome to RAH’S. By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to be bound by the Terms, Conditions, and Privacy Policy set out below. These terms govern your use of the website and all transactions conducted through it.
WEBSITE USE
The content, products, services, and materials available on this website are provided for personal and non-commercial use only. By using this website, you confirm that the information provided by you is accurate and complete and that you will not use the website for any unlawful, fraudulent, or unauthorised purpose.
RAH’S reserves the right to modify, suspend, or discontinue any aspect of the website, including products, services, pricing, content, or policies, at any time without prior notice.
PRODUCTS, ORDERS & PRICING
All products displayed on the website are subject to availability. While every effort is made to ensure that product descriptions, images, colours, measurements, and pricing are accurate, minor variations may occur due to photography, lighting, screen settings, and the nature of fabrics and handcrafted details.
An order is considered accepted only after confirmation by RAH’S. We reserve the right to refuse, cancel, or limit any order where product availability, pricing inaccuracies, suspected fraud, payment issues, or other unforeseen circumstances arise. In such cases, any amount received shall be refunded through the original mode of payment.
SHIPPING, EXCHANGES & ALTERATIONS
Delivery timelines, shipping procedures, exchange eligibility, and alteration requests are governed by the Shipping Policy and Exchange & Alteration Policy available on this website.
By placing an order, you acknowledge and agree to these policies. Unless otherwise required under applicable law, purchases made through the website are not eligible for cancellation, return, or refund once confirmed.
INTELLECTUAL PROPERTY
All content available on this website, including but not limited to designs, product concepts, imagery, photographs, graphics, text, branding elements, logos, trademarks, and other creative materials, is the exclusive property of RAH’S and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, published, modified, or otherwise used without prior written consent from RAH’S.
LIMITATION OF LIABILITY
RAH’S shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, inability to use, or reliance upon this website, its content, or products purchased through it.
While reasonable efforts are made to ensure uninterrupted access and accurate information, RAH’S does not guarantee that the website will always be error-free, secure, or continuously available. Our liability, if any, shall be limited to the value of the product purchased.
PRIVACY & DATA COLLECTION
RAH’S respects your privacy and is committed to safeguarding the personal information you share with us.
When you visit our website, place an order, subscribe to communications, create an account, contact customer support, or otherwise interact with us, we may collect information including your name, email address, phone number, billing and shipping details, order history, browsing behaviour, product preferences, customer correspondence, and other information necessary to provide our services.
We may also collect technical information such as device details, browser type, IP address, website interactions, and analytics data to improve website performance and user experience.
USE OF INFORMATION
The information collected by RAH’S is used solely for legitimate business purposes, including processing orders, facilitating deliveries, managing exchanges and alterations, providing customer support, improving products and services, understanding customer preferences, maintaining website security, and communicating relevant updates regarding orders, collections, launches, promotions, or other brand-related information.
By using the website, you consent to such collection and use of information for these purposes.
INFORMATION SHARING & SECURITY
RAH’S does not sell, rent, or trade personal information to third parties.
Information may be shared only with carefully selected service providers who assist in operating the business, including payment gateway providers, shipping and logistics partners, website service providers, analytics platforms, marketing tools, and legal or regulatory authorities where required by law.
Appropriate measures are implemented to protect personal information from unauthorised access, misuse, alteration, or disclosure. However, no digital transmission or storage system can be guaranteed to be completely secure, and users acknowledge the inherent risks associated with online communications.
COOKIES & MARKETING COMMUNICATIONS
This website may use cookies and similar technologies to improve functionality, analyse traffic, remember user preferences, and enhance the overall shopping experience.
Where you have subscribed to receive communications from RAH’S, we may send information regarding new collections, launches, events, promotions, or other brand updates. You may opt out of such communications at any time through the unsubscribe option provided in our emails.
YOUR RIGHTS
You may request access to the personal information held by RAH’S, request corrections to inaccurate information, update your details, withdraw consent for marketing communications, or request deletion of information where permitted by applicable law.
Requests may be submitted using the contact details provided below.
GOVERNING LAW & CONTACT
These Terms, Conditions & Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
CONTACT
For any questions regarding these Terms, Conditions & Privacy Policy, please contact:
RAH’S
Email: info@rahs.in
Customer Support Hours:
Monday – Saturday
12:00 PM – 6:00 PM IST